We’d Love to Hear From You
Have a question about our products, manufacturing process, pricing, or anything else? Our friendly team is here and happy to help.
Get in Touch
Phone: +61 413 761 900
Phone Hours: 7:00 AM – 5:00 PM AEST
Email: [email protected]
Possible Shipping Delays
At times, we may experience a surge in orders or face logistical challenges that can extend delivery times beyond the usual. Our dedicated fulfillment team and trusted shipping partners (UPS, USPS, and FedEx) are working hard to get your package to you as quickly as possible. While occasional delays may occur, rest assured your order is on its way.
We are also currently handling a higher-than-normal number of customer inquiries. We kindly ask for your patience — as soon as your order ships, you’ll receive an email with your tracking details.
Thank you for your understanding and continued support!
Still Need Assistance?
If you can’t find the information you need or require help with your order, our customer care specialists are ready to assist you.
Contact Us
Contact by Email: [email protected]
Contact by Phone: +61 413 761 900
Phone Hours: 7:00 AM – 5:00 PM AEST
Company Address: JLP Brands Ltd, Gorran, Martin Lane, Bawtry, Doncaster, DN10 6NJ, United Kingdom