SECTION 1 – INFORMATION WE COLLECT AND HOW WE USE IT
When you make a purchase through our store, we collect the personal details you provide — such as your name, address, and email address — so we can process your order and deliver your items. Additionally, when you browse our site, we automatically record your computer’s Internet Protocol (IP) address to help us understand your browser type and operating system for technical and analytics purposes.
Email Marketing – With your consent, we may send you updates about our store, new product releases, and other promotional news.
Marketing Messages – By opting into our email, SMS, or Facebook notifications, you agree to receive automated and recurring promotional messages from JLP Brands Ltd to the contact details you provide. Consent is not a condition for making a purchase. Standard message and data rates may apply. You can opt out of text messages at any time by replying STOP or STOP ALL.
Data Privacy – We will never sell, rent, or exchange your personal information with third parties outside the scope of necessary business operations.
SECTION 2 – CONSENT
How we obtain your consent:
When you provide personal information in the course of a transaction — such as verifying payment details, placing an order, arranging delivery, or requesting a return — we consider this as permission to collect and use it solely for that purpose. If we need your details for another reason, such as marketing, we will ask for your clear, expressed consent or offer you the option to decline.
Withdrawing consent:
If you change your mind after opting in, you can withdraw consent for us to contact you or to continue collecting, using, or sharing your information. Simply email us at [email protected].
SECTION 3 – DISCLOSURE
We may share your personal information if required to do so by law or if you breach our Terms of Service.
SECTION 4 – THIRD-PARTY SERVICES
We work with third-party service providers who collect, use, and share your information only to the extent necessary to deliver the services they provide to us. Some providers, such as payment processors, have their own privacy policies regarding the data we share with them for purchase-related transactions.
We recommend reviewing their policies to understand how they handle your information. Please note, some providers may operate in different legal jurisdictions. This means your data could be subject to the laws of those regions. For example, if you are in the UK and your payment is processed through a US-based gateway, your data may be subject to US laws, including the Patriot Act.
When you leave our website or are redirected to a third-party platform, our Privacy Policy and Terms of Service no longer apply.
Links
Links on our store may take you to other websites. We are not responsible for the privacy practices of these sites and recommend you review their privacy policies.
SECTION 5 – SECURITY
We take appropriate precautions and follow industry best practices to ensure your personal information is protected against loss, misuse, unauthorized access, disclosure, alteration, or destruction.
If you provide payment information, it is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. While no method of internet transmission or electronic storage is completely secure, we follow PCI-DSS standards and apply additional widely accepted safeguards.
SECTION 6 – COOKIES
Below are the cookies our store uses, allowing you to decide whether you wish to opt out:
storefront_digest – Unique token, indefinite. Used if a store password is in place to check visitor access.
_session_id – Unique token, session-based. Allows our system to store information about your session (e.g., referrer, landing page).
_shopify_visit – No data stored. Persistent for 30 minutes after the last visit. Used internally for visitor analytics.
_shopify_uniq – No data stored. Expires at midnight of the next day. Counts the number of visits by a single user.
cart – Unique token, persists for 2 weeks. Stores details of your shopping cart contents.
_secure_session_id – Unique token, session-based.
SECTION 7 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 8 – CHANGE TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information mailling our Privacy Compliance Officer at [email protected] or by contacting us at
JLP Brands Ltd
Gorran, Martin Lane, Bawtry, Doncaster, DN10 6NJ, United Kingdom
COVID-19
Due to challenges related to Covid-19, receipt of your order may take a little longer than normal. Kindly trust and be patient as all essential employees (at our warehouse, UPS, USPS and FedEx) are working hard and doing their best to get packages to our customers during these difficult times! Your order will be delivered, but may be delivered later due to local and global restrictions by postal carriers.
Due to these delays we have experienced an overwhelming amount of calls, emails and chats and kindly ask for your patience and trust your order will be delivered. Once your order has been shipped you will receive an email with all your.